Guest Blog Post from Dr. Erica Barreiro, Future of Work Strategist, Central New Mexico Community College (CNM) As consumers, we have all become accustomed to, even have come to expect, “personalized” experiences. When I get ready to check-out my online grocery order, I appreciate the final nudge asking me if I want to add any of the listed items that I have regularly ordered in the past. When I log into my Netflix or Audible account, I like to review the “recommended for you” based upon what I have previously watched or listened to. When I order something for delivery, … Read More
Listen-Care-Act | A True Employee Retention Strategy
[Guest Post from Blair Boyer, Director of Human Resources, Dion’s] It seems like a lifetime ago when the world dramatically changed because of COVID-19, but in reality, it’s only been about seven weeks. As HR Director of a business that takes pride in offering family friendly policies, it became clear to me very early on in this crisis that the greatest tool I had in my tool box was the ability to listen, care, and act. I have personally taken hundreds of calls in the past seven weeks from employees and parents of employees. Their perspectives range from “It’s no … Read More