Supporting the whole person in the workplace

Felicia MontoyaBlog

Guest Blog Post from Laura Smith Marketing, Assistant/Communications Editor at Albuquerque Plumbing Heating & Cooling

Now that we’re almost out of the pandemic, we’re finally able to see the light at the end of the tunnel. People are able to head back to the office, we’re starting to go out in public again and enjoy activities like we did two years ago.

The pandemic tested business owners to support their employees as more than just a person working every day. They were being tasked to find ways to support the whole person, as well as their families, during the most trying time in recent history for our world. Business owners were suddenly forced to come up with ideas to let their team know that they were valued and to also lend a helping hand. Most businesses were able to do one main thing across the board: allow their employees to work from home and to find a way that they could do that. Whether it was sending them home with tablets or computers which were linked to the company, or other ways, they wanted to ensure their team members could still perform the necessary work and stay healthy in the meantime.

Also, many parents across the country had to home school their children while also staying on top of their work at home. Many employers were understanding of this and encouraged them to help their children with their education. Supporting their employees in this way showed care not just for the whole person, but for the whole family.

Supporting employees doesn’t just pertain to making sure they’re set up to efficiently work from home. It can also include making sure they have health insurance coverage and possibly offering wellness programs, such as gym memberships, to assist with their health and fitness goals.

What about those mandatory meetings with your fellow coworkers and members of management? Business owners quickly jumped on getting their employees equipped with Zoom, Microsoft Teams and other similar software to conduct and attend meetings, allowing everyone to still meet “face-to-face” but continue to stay safe at home. Additionally, many business leaders noticed that their employees had better engagement in Zoom meetings in smaller groups versus large groups.

At the end of the day, many employers have noticed that when their employees are happy at work, they perform better and produce higher quality work. It’s well known that when a person is taken care of at their place of employment, they will in turn take care of their customers and clients.

These are just a few of the simple ways you can show your team members and employees that you care about them as a person and colleague. Look at other ways that you can show your team that you support them and their wellbeing and see what it takes to put those ideas into action. Many times, a seemingly small gesture will mean the world to someone. Those gestures could be something as simple as providing health insurance or helping with their schedule so they can take care of their family and their work. They’re an extension of your family and taking care of them will show them how much they mean to you, the business and the community.

Hear more about how Albuquerque Plumbing Heating & Cooling creates great workplace culture in their video testimonial.


Laura SmithLaura Smith Marketing, Assistant/Communications Editor at Albuquerque Plumbing Heating & Cooling
A native of southern Ohio, Laura Smith moved to Albuquerque as a child with her family. She’s the youngest of three children and the only girl. During her adolescence, she developed a love of writing and pursued any opportunity to showcase that passion.

Upon entering college at the University of New Mexico, she knew she wanted to earn her bachelor’s degree in an area that would allow her to continue writing. While attending the University of New Mexico, she decided to work towards her degree with a double major in Print Journalism and German, which she received in 2008.

After joining Albuquerque Plumbing Heating & Cooling, she quickly learned she was working for the right company and with the right people. Her writing skills were discovered immediately by her fellow team members and those skills have helped her capture the company’s message and to share it with the community.

Laura has been published in multiple publications in the Albuquerque metro area and currently writes weekly blogs for Albuquerque Plumbing that feature topics varying anything from home service tips to family friendly activities.

When she’s not at the office, Laura enjoys spending her time with her 4-year-old son, watching movies and experimenting with new recipes.