How Albuquerque Plumbing Heating and Cooling amplifies policies such as paid leave to generate company culture and employee satisfaction.

More than ever businesses are looking to each other as well as leaders within the business community to learn strategies that help to retain employees and sustain their financial stability and growth. Over the next few weeks we will be spotlighting three of our awardees and sponsors that really put in the hard work to make sure that even during a time of crisis, their commitment to family friendly policies is crucial to the success of their business and employees. These businesses go above and beyond to exemplify what it means to be a family friendly business and how implementing family friendly policies makes an impact on their business, employees and our community.

Albuquerque Plumbing Heating and Cooling, a local family owned and operated business and Platinum level award recipient of the 2020 Family Friendly Business Award™, shares with us how policies such as paid leave have made an impact on their employees and added to the overall growth and success of their business. Their employees share examples of how these policies allow for them to have success both at work and at home and how this helps them increase their productivity and stay focused on their work. The implementation of many of the policies in their workplace comes from leadership within the company listening and always trying to understand what each employee needs to make a healthy, safe work environment that they enjoy coming to everyday.

“The best part about Albuquerque Plumbing Heating and Cooling is the way that we truly appreciate our team members, they are not just part of our team but part of our family”, says Vanessa Gonzales, Co- Owner, Co-Founder and COO.

The innovative ways that they support their team elevates the ability for their team to perform in a high stress industry and cultivates the way each employee deals with their customers. Paid leave is one of the policies highlighted by her team members describing how this policy creates an empowered workforce that wants to come to work each day. Not having the added stress of having to worry about missed work to take care of a sick family member, or recover from a car accident, or recover from an illness, makes for a team that supports one another and their professional growth within the company. This policy, among others, has proven over time to reduce their team member turnover and help to sustain their business profitability.

It was no surprise that when we launched our new Platinum level award in October of 2019, Albuquerque Plumbing Heating and Cooling was one of the 40+ awardees that moved from the Gold to the Platinum level. Their leadership prides themselves on having a business that cares about their team members enough to continue to develop these policies so that they empower each team member to go above and beyond for their customers and community. Each year their team is motivated and excited for the donation programs they put together and the volunteer efforts they incorporate into giving back and caring for our community in the same way that their leadership has done for them.

Join us this Thursday for a special Facebook Live as we hear directly from the team members at Albuquerque Plumbing Heating & Cooling and how paid leave among other policies has made an impact on their lives.

For more information about the policy paid leave and for sample policies within this category, visit our online toolkit.

Lindsay McCoy, Community Relations and Marketing Manager, oversees and manages the marketing campaigns and events for Family Friendly New Mexico. She is committed to using her abilities to be creative and innovative to support the growth of healthier and happier communities. Her position with Family Friendly New Mexico demonstrates her dedication and commitment to families in our state so that other young working professionals do not have to choose between their job opportunities and their education, or between their job and starting a family but instead have the opportunity to be successful at both.